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Check the user guide
Privacy is very important for us. As a provider of a digital testing solution, we protect the privacy and personal data of our users in each of the following ways:
No commercial use of data
Either you are a student, a candidate, a teacher, a grader, an admin, an institution or a training center, we do not sell any of your personal data, it remains your property. We are contractually bound with our partners not to make any commercial use of the data.
TestWe services
We only need the users essential data for the operation of the platform and its technical and operational assistance. It is to say, for in class or remote exams we know first name, last name, email address, student/applicant number, institution, program, webcam flow, operating system details and device used. This in order to provide the best possible experience.
TestWe General terms
Our General Terms and Conditions of Use are available on our software. You must read and accept them before using our services.
Administrator privileges
When installing TestWe, you will receive a request for our application to get administrator privileges (except in specific cases). By obtaining these rights, TestWe can guarantee that the conditions of the test are met.
Interaction with other softwares
Our software does not interact with other software on your computer. Indeed, we do not carry out any exchange of information or data between TestWe and third party software.
No takeover
Our software does not in any way take control of your computer for the purpose of controlling or operating any other action or interaction with other software or application.
TestWe servers
We use the services of AWS, located in Ile-de-France (Paris, France), as a server and hosting provider. Other large French and international companies have made the same decision. You can consult AWS's terms of service by clicking on the following link: https://d1.awsstatic.com/legal/awsserviceterms/AWS%20Service%20Terms%20-%20Spanish%20Translations.pdf
AWS Commitments
All AWS regions are designed, built and audited, on a regular basis, to meet the highest standards and to provide a high level of security for all customers. The AWS Europe region (Paris) is compliant with ISO 27001, ISO 27017, ISO 27018, SOC 1 (formerly SAS 70), SOC 2 and SOC 3 Security and Availability, PCI DSS Level 1, Health Data Host (HDS) , among many others.
Data storage
For probative purposes, exams and answers are stored for a maximum of two years, except in special cases. Webcam flows are stored for a maximum of two months, except in special cases.
Right of access and rectification
We are committed to protect the privacy and security of your personal data. If you have any questions, or if you wish to correct, complete, update or delete your information (in accordance with the measures taken by your institution), please contact the privacy team at privacy@testwe.eu.