Cheating has existed since the organization of examinations. In 2007, a report from the French National Education Board estimated that one student out of a thousand cheated during a test. How can we respond to these threats when many Higher Education institutions are considering digital solutions to ensure remote assessments? How to ensure the principle of privacy while allowing an efficient monitoring of remote students?
TestWe offers a simple, secure and offline solution to help its partner institutions to optimize their evaluation process, whether it is remote or in-class. For synchronous exams, the monitoring is ensured by a person in real time while for asynchronous exams, the monitoring is ensured later thanks to photo or audio and video capture via the user’s webcam.
In asynchronous mode, assessments require specific technical devices to ensure their monitoring. For example, taking a photo confirms the correct identity of the student, while audio recording ensures an environment conducive to concentration, without the help of an outside person (who could whisper the answers).
In Europe, automatic monitoring (performed by artificial intelligence) is prohibited because this technology has demonstrated discriminatory biases that are too great to allow fair monitoring for all. Therefore, only monitoring validated by a human monitor is possible in Europe.
In spite of the allowed technological solutions, it is important to take into account and adjust the way of monitoring to the national regulations on personal data protection.
In France, for example, institutions must ensure compliance with current regulations, including those of the CNIL or the RGPD. Also, so-called biometric data, relating to physical, physiological or behavioral characteristics, are clearly defined and regulated. A student can consent to the collection of his or her personal data, but can only be used for one or more specific purposes: identifying the person taking the exam or ensuring that the person is alone for the exam are essential. Thus, real-time video monitoring or photography, audio recording in a measured or random way during an examination are permitted.
Rather, the use of personal data beyond the examination is not allowed: the taking of control of the computer would be considered disproportionate by the CNIL
As an independent service provider and not attached to a non-European group, TestWe is the only French player and one of the only European ones able to guarantee a remote monitoring service aligned with these French and European regulations.
To ensure the respect of the interests and protection of candidates and students, TestWe is constantly on the lookout for new regulations and uses of personal data. Also, its Proctoring solution is fully aligned with the CNIL which requires detailed documentation on how data is managed and how it is controlled during the exam. Find out how TestWe meets its regulatory proctoring requirements.
In addition, TestWe has also embarked on an accreditation process in order to validate its responsible strategy and respect for the processes and principles of personal data protection with a trusted third party such as ISO. The company should be certified ISO 9001 by the end of the summer and ISO 27001 by the end of 2021.
The last few years of health crisis have led many Higher Education institutions to deploy remote assessment solutions. This time accelerator has certainly revealed organizational difficulties but has above all brought out good practices. Discover how TestWe can help you optimize your assessment processes while ensuring that your monitoring is in line with French and European regulations.